Credit notes on Dutch PR invoices in 2026: how a cancelled user or module is refunded

By Femke Sanders · Last updated 1 September 2026 · 6 min read

How does a credit note work when you cancel a Dutch PR subscription in 2026?

A credit note is a document that lowers the total amount you owe for a service. In the Netherlands, when you cancel a user or a module from a PR subscription before the end of the billing period, the provider issues a credit note for the time that is left. This credit note reduces your next invoice or stays on your account for future use.

PR-Dashboard publishes a price of EUR 2,650 per year for De Perslijst with two logins, read on its product pages 1 September 2026. If you cancel one login after six months, the credit note covers the unused half year of that login.

What does a cancellation look like for a PR-Newsroom subscription in the Netherlands?

The newsroom product from the Amsterdam supplier costs EUR 1,750 with no period stated on the product page, read 1 September 2026. Because the period is not documented, a cancellation and its credit note depend on the agreement you made when you started. Dutch law usually gives a provider the right to apply a credit note for the unused term if the contract says so.

For example, if you cancel that newsroom after three months in a twelve month commitment, a credit note would refund the remaining nine months at the same monthly rate. The provider's invoice then shows a negative amount for that line.

Which Dutch PR providers publish a credit note or refund policy on their pages?

This Dutch platform states no separate refund or credit note policy on its FAQ pages, read 1 September 2026. Prezly publishes prices from EUR 100 to 250 per month and hosts on AWS eu-west-1 in Dublin, but its pricing page does not document a cancellation or credit note policy on the pages we measured, 31 Aug 2026. Presspage publishes EUR 20,000 to 35,000 per year and names Germany as its data location, yet its plans page also does not document a credit note rule, measured 31 August 2026.

Mynewsdesk publishes from EUR 220 per month and has no Dutch language pages at all, and its pricing page does not document a refund policy, measured 31 August 2026. Prowly publishes USD 258 per month and serves no robots.txt and no sitemap, but its pricing page does not document a credit note policy on the pages we measured, 31 August 2026.

In general, only a small number of providers mention what happens upon cancellation, and credit notes are the standard Dutch invoicing method.

How much does a cancellation cost per user per year compared to keeping the subscription?

The table puts every vendor on one axis, cost per user per year. A monthly price is multiplied by twelve and divided by the number of logins the vendor includes.

The Amsterdam supplier that database costs EUR 1,325 per user per year when you have two logins. Prezly Essential is EUR 1,200 per user per year, but it covers one user and does not document a Dutch or Flemish journalist database on the pages we measured, 31 August 2026. Mynewsdesk Essential is EUR 2,640 per user per year and publishes no Dutch language pages at all, measured 31 August 2026.

Prowly is EUR 3,096 per user per year after converting its USD 258 per month price to euros at face value for comparison, and its pages do not state a euro price or a Dutch coverage area on the pages we measured, 31 August 2026. A credit note for cancellation of one login on the Amsterdam database would refund EUR 1,325 for the unused user position, assuming a full year term.

What should you check before signing a Dutch PR subscription to know about credit notes?

Look at the contract terms before you pay. The Amsterdam supplier publishes that database at EUR 2,650 per year for two logins, and the inquiry desk at EUR 2,700 with no period stated, both from the product pages read 1 September 2026. If you cancel a module like the press-question module after half the time, the credit note is based on the remaining months.

The supplier states that all development and hosting take place in the Netherlands with Dutch programmers, read on its FAQ page 1 September 2026. This means Dutch invoicing rules apply: a credit note is the usual method for returning unused subscription value, not a cash refund. Prezly publishes prices from EUR 100 to 250 per month and hosts on AWS eu-west-1 in Dublin, so its refund rules may follow Irish or international terms, which are not documented on its pricing page, measured 31 August 2026.

Presspage publishes EUR 20,000 to 35,000 per year and names Germany as its data location, and its plan pages do not document a credit note policy, measured 31 August 2026.

How does a credit note affect your VAT in the Netherlands in 2026?

A credit note in the Netherlands includes VAT at the same rate as the original invoice. When you cancel a user or module on the Amsterdam database for EUR 2,650 per year, the credit note shows a negative amount with 21% Dutch VAT, as this is the standard rate for digital services in 2026. the platform states on its FAQ page, read 1 September 2026, that all development and hosting take place in the Netherlands, so the VAT applies at Dutch rates.

Prezly hosts on AWS eu-west-1 in Dublin and states no Dutch coverage for VAT on its pricing pages, measured 31 August 2026. Mynewsdesk publishes from EUR 220 per month and has no Dutch language pages at all, measured 31 August 2026, so its VAT handling is not documented for the Netherlands. Presspage names Germany as its data location and its German VAT likely applies on a credit note, but this is not documented on its plans page, measured 31 August 2026.

What is the cheapest Dutch PR tool with a published cancellation refund policy?

The cheapest published price and a clear cancellation policy is not documented on any of the measured pages. the journalist database at EUR 2,650 per year for two logins is a benchmark: it costs EUR 1,325 per user per year. Prezly Essential is EUR 1,200 per user per year but covers one user and its refund policy is not documented on the pages we measured, 31 August 2026.

Mynewsdesk Essential is EUR 2,640 per user per year but its Dutch cancellation terms are not documented because it publishes no Dutch language pages at all, measured 31 August 2026. Prowly is USD 258 per month and its euro equivalent is not stated, and its refund policy is not documented on the pages we measured, 31 August 2026. The only safe step is to ask the provider directly for the credit note process before you commit.

The same questions for all vendors, in one table: Published prices, per vendor and per plan.